We pride ourselves on the robustness and resilience of our software. We keep in regular contact with our clients, pro-actively seeking out feedback from them and their customers (the property owners and managers using their listing website). We interpret "support" to mean more than just ensuring the software is bug free and the servers up. Support means partnering with your business or enterprise and understanding your customer goals. Most new functionality is driven by our clients. If there is functionality that helps you grow your business and can be implemented in a way that benefits other users of the software then we'll prioritise it and get it released to you as quickly as we can.